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If you're still having connection problems, make sure the following ports are open (forwarded) on your router.
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VPNs and proxies on PC may cause issues, turn them off.
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Make sure the download is at least 42% complete, which is when you'll see the 'Ready to Play' notification.Add it (default location C:\Program Files (x86)\Origin Games\Mass Effect Andromeda\core\ActivationUI.exe) to your firewall or antivirus whitelist and try launching the game again.Your firewall or antivirus may be blocking ActivationUI.exe which is needed to start the game for the first time.The game doesn’t launch, but it triggers a process in Task Manager Running the game in windowed mode or in borderless windowed mode makes alt-tabbing easier. If you do, try uninstalling it and then relaunching the game.Īlternatively, you can try pressing alt-enter to switch to windowed mode.Check to see if you have the Corsair Utility Engine installed on your system.Find all the details below:īlack screen on start-up or when alt-tabbing away and back EA posted a workaround for this as well as a number of other known issues it's currently aware of. The most common is a black screen on game start-up.
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Now that the Origin Access trial of Mass Effect: Andromeda is live and on people's hard drives, we're starting to see a number of issues reported by players. If you don't think any of the above situations apply, you can use this feedback form to request a review of this block.If you're having problems with Mass Effect: Andromeda on PC, hopefully some of these tips will fix them. Contact your IT department and let them know that they've gotten banned, and to have them let us know when they've addressed the issue.Īre you browsing GameFAQs from an area that filters all traffic through a single proxy server (like Singapore or Malaysia), or are you on a mobile connection that seems to be randomly blocked every few pages? Then we'll definitely want to look into it - please let us know about it here. You'll need to disable that add-on in order to use GameFAQs.Īre you browsing GameFAQs from work, school, a library, or another shared IP? Unfortunately, if this school or place of business doesn't stop people from abusing our resources, we don't have any other way to put an end to it. When we get more abuse from a single IP address than we do legitimate traffic, we really have no choice but to block it. If you don't think you did anything wrong and don't understand why your IP was banned.Īre you using a proxy server or running a browser add-on for "privacy", "being anonymous", or "changing your region" or to view country-specific content, such as Tor or Zenmate? Unfortunately, so do spammers and hackers. IP bans will be reconsidered on a case-by-case basis if you were running a bot and did not understand the consequences, but typically not for spamming, hacking, or other abuse. If you are responsible for one of the above issues.
